5 Years of Bold Guarantee

At Toomi, we proudly stand by the durability and quality of every piece we make. That’s why we offer a 5-Year Wear & Wash Guarantee.

What’s Covered

We guarantee your dress will:

  • Maintain its shape

  • Retain bold colour

  • Stay structurally sound (no unexpected fabric breakdown)

If your dress fails under normal wear and care, we’ll replace it or refund you.

Care Requirements

To stay eligible, please follow these simple care instructions:

  • Wash in cold water only

  • Hang to dry in the shade

  • Avoid tumble drying, hot washes, ironing, or bleach

Not Covered

  • Damage from incorrect care

  • General stains, rips, or accidents

  • Fading from the sun or chemical exposure

  • Excessive wear from commercial or sports use

How to Claim

Email us at info@toomi.com.au with:

  • Your order number and receipt of purchase

  • A photo of the issue

  • A short description of how the dress has been used and washed

We’ll review your claim and get back to you within 10 business days.

Questions about the Guarantee should be sent to us at info@toomi.com.au.