5 Years of Bold Guarantee

At Toomi, we proudly stand by the durability and quality of every piece we make. That’s why we offer a5-Year Wear & Wash Guarantee.

To stay eligible, please follow these simple care instructions:

Wash in cold water only

Hang to dry in the shade

Avoid tumble drying, hot washes, ironing, or bleach

We guarantee your dress will:

Maintain its shape

Retain bold colour

Stay structurally sound (no unexpected fabric breakdown)

If your dress fails under normal wear and care, we’ll replace it or refund you.

Damage from incorrect care

Fading from the sun or chemical exposure

General stains, rips, or accidents

Excessive wear from commercial or sports use

Email us at info@toomi.com.au with:

Your order number and receipt of purchase

A photo of the issue

A short description of how the dress has been used and washed

We’ll review your claim and get back to you within 10 business days.

Questions about the Guarantee should be sent to us at info@toomi.com.au.

Country/Region